We are hiring! One full-time role and one part-time role. Join our mission to help people live Fully Alive!
We are a holistic chiropractic practice dedicated to helping people heal and thrive. Our core values are Hope, Connection, Customization, Excellence, and Empowerment. These values guide everything we do—from the way we care for our patients to the way we support one another as a team.
As a member of our team, you’ll play an important role in providing personalized, integrative care while witnessing real-life transformations in the health and lives of our patients. If you’re passionate about helping others and want to make a meaningful difference every day, we’d love to meet you!
Position Overview:
You will work as part of the front desk support staff that serves as liaison for both the doctors and patients.
Basic Details:
Both positions are on site. We are a close-knit team that operates with positivity, flexibility, accountability, and clear communication at the core of its dynamic.
Qualifications & Skills:
People Person: demonstrates warmth and friendliness while maintaining professional boundaries. Able to communicate as a multigenerational communicator showing the ability to adapt tone to both toddlers, seniors, and every age between.
Digital Literacy: ability to use computers, basic hardware systems, software applications, and technology efficiently. Ability to adapt and learn proficiency in EHR systems and practice management scheduling systems. Basic understanding of Microsoft Word, Excel, and similar applications.
Adaptability: being a fast learner and good listener who asks questions to seek understanding, works well with others and able to receive constructive feedback, strong multi-tasking skills in a fast-paced environment, navigates unfamiliar experiences efficiently and accurately, exemplifies a versatile mindset of being able to seamlessly adsorb new information and pivot tasks as needed.
Holistically-minded: has a basic understanding of whole-person health and a root-cause approach with the ability to defer to the wisdom of our providers and encourage patients to first seek nutritional guidance, chiropractic adjustments, and other functional medicine based treatments.
Conscientious: thorough, integrous, detail oriented, self-motivated and initiated, vigilant, careful, takes pride in details while needing no outside supervision, responds and communicates quickly to actively handle matters for patients, doctors, and fellow team members. We seek someone who ambitiously desires to work with meticulous excellence. Our office is very fast-paced. Must be able to multi-task!
Duties and Responsibilities:
Welcome and check-in patients as they enter, check-out patients as they leave, scheduling their next appointments, relevant services and modalities, providing supplements, and handling payment processing.
Check phone for messages and return voicemails, answer phone calls for new patient intakes, supplement orders, or appointment bookings and cancellations.
Keep a keen eye on the schedule for the clinical staff—knowing where patients are in the building to ensure proper flow, filling in open spots with patients on the cancellation list, calling new patients to schedule them where the appointment books allow, making sure appointment reminders are sent, and making notes for patients coming in.
Maintain patient records—scanning paperwork, reviewing patient ledgers, collecting Medicare and insurance documentation when necessary, making notes for specific patient protocols in clinic (ex. pregnant or nursing moms, allergies, modalities, care plans, laser protocols, etc.), sending and receiving faxed records, sending and receiving lab work.
Complete morning opening and evening closing tasks such as tidying and preparing the facilities.
Exercise sound judgment when handling confidential patient information and maintain compliance with HIPAA requirements.
Develop and maintain knowledge of our supplement lines, nutritional products, and holistic health services to effectively educate and assist patients….and any other front desk duties as requested
Compensation and Benefits are based on experience and qualifications.
If you are interested, please send us your resume and cover letter explaining why you would be a good fit for our office! Email laurensiebenaller@gmail.com.
